Introduction

This Cookie Policy explains how Gralivol Hotels & Resorts ("we", "us", or "our") uses cookies and similar technologies on our website (the "Service"). By using our Service, you consent to the use of cookies as described in this policy.

What Are Cookies

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

Types of Cookies We Use

We use different types of cookies for various purposes. The cookies we use can be categorized as follows:

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and security features. The website cannot function properly without these cookies.

Preference Cookies

These cookies enable the website to remember information that changes the way the website behaves or looks, like your preferred language or the region you are in. They help make your user experience more personalized.

Statistical Cookies

These cookies collect information about how you use the website, which pages you visited and which links you clicked on. All of the data is aggregated and anonymous. We use this information to improve the functionality of the website.

Marketing Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share that information with other organizations or advertisers.

Specific Cookies We Use

First-Party Cookies

These are cookies that we set on our website:

  • Session Cookies: These cookies allow our website to link your actions during a browser session and expire when you close your browser.
  • Preference Cookies: These cookies remember your preferences such as language selection, room preferences, and other settings.
  • Authentication Cookies: These cookies help us identify you when you are logged into your account.

Third-Party Cookies

These are cookies set by our partners and service providers:

  • Analytics Cookies: We use Google Analytics to collect information about how visitors use our website. These cookies collect information such as the number of visitors to the site, which pages they visited, and where they came from.
  • Booking System Cookies: Our booking system providers may use cookies to remember your search criteria and to show you relevant availability and rates.
  • Social Media Cookies: These cookies allow you to share our content on social media platforms and to interact with our social media features on our website.
  • Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests.

How to Manage Cookies

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. You can also set your browser to alert you when a website attempts to place a cookie on your computer.

Browser Controls

Here are links to instructions for managing cookies in common web browsers

Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites you visit that you do not want to have your online activity tracked. This feature is not yet uniform across browsers, and our website does not currently respond to "Do Not Track" signals.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will become effective when we post the revised Cookie Policy on our website. We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

Last updated: January 15, 2025